1. Definitions

• “Platform” means the Backpacker Hero mobile application, website, and any related services.

• “User” means any individual who accesses or uses the Platform.

• “Content” means all routes, itineraries, text, images, reviews, ratings, links, and other materials made available on the Platform.

• “Third-Party Services” means transport, accommodation, tours, activities, bookings, or services provided by companies other than Backpacker Hero.

2. About Backpacker Hero

Backpacker Hero is a free informational travel planning platform designed to help users discover destinations and organise trips.

We do not own, operate, manage, control, or provide any transport, accommodation, tours, activities, or other travel services. All content is provided for general planning and informational purposes only.

3. Access & Accounts

Backpacker Hero is free to use.

You do not need an account to browse content. An account is required to save routes, itineraries, reviews, completed trips, or other personalised features.

You are responsible for:

• Maintaining the confidentiality of your account

• All activity that occurs under your account

• Ensuring any information you provide is accurate

We reserve the right to suspend or terminate accounts that breach these Terms.

4. No Travel or Booking Responsibility

Backpacker Hero is not responsible for:

• Bookings, payments, cancellations, refunds, or disputes

• The quality, safety, legality, or availability of Third-Party Services

• Any injuries, losses, delays, damages, or issues that arise during or after travel

Any engagement with Third-Party Services is entirely at your own risk.

5. Accuracy of Information

We make reasonable efforts to keep Content accurate and up to date. However:

• Travel conditions, prices, availability, and regulations may change at any time

• We do not guarantee Content is complete, current, or error-free

Users must verify all travel information independently before making decisions.

6. Third-Party Links & Affiliates

The Platform may include links to third-party websites, booking platforms, or affiliate services.

We do not control or endorse third-party content and are not responsible for their services, policies, or practices. Any transactions are solely between you and the third party.

7. User Responsibilities

By using the Platform, you agree to:

• Use the Platform only for lawful purposes

• Verify all travel information independently

• Comply with all local laws, customs, and regulations

8. Prohibited Use

You must not:

• Post unlawful, misleading, offensive, or defamatory content

• Infringe intellectual property rights

• Attempt to hack, disrupt, scrape, or reverse-engineer the Platform

• Use automated tools or bots without permission

9. User-Generated Content

If you submit reviews, tips, routes, or other content:

• You grant Backpacker Hero a worldwide, royalty-free licence to use, display, modify, and distribute that content

• You confirm you have the right to submit the content

• We may remove content that violates these Terms or applicable law

10. Limitation of Liability

To the fullest extent permitted by law, Backpacker Hero and its owners shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Use of the Platform

• Reliance on Content

• Engagement with Third-Party Services

11. Disclaimer of Warranties

The Platform is provided “as is” and “as available”, without warranties of any kind, including accuracy, reliability, or fitness for a particular purpose.

12. Indemnity

You agree to indemnify and hold harmless Backpacker Hero, its owners, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Platform or breach of these Terms.

13. Intellectual Property

All Content, branding, designs, logos, and software are the property of Backpacker Hero Ltd or its licensors and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without prior written consent.

14. Trademarks

“Backpacker Hero” and related branding are trademarks of Backpacker Hero Ltd. You may not use our trademarks or branding without permission.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17. Termination

We reserve the right to suspend or terminate access to the Platform if you breach these Terms.

18. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

19. Contact Us

If you have questions about these Terms, contact us at:

Email: support@backpackerhero.com