1.    Introduction
Backpacker Hero (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Backpacker Hero mobile application, website, and related services (collectively, the “Platform”).

2.    How You Sign In
Backpacker Hero uses Sign in with Apple for account creation and authentication.
We do not:
•    Collect or store passwords
•    Access your Apple ID credentials
Apple provides us with:
•    A unique user identifier
•    An email address (which may be a private relay address if you choose to hide your email)
This information is used only to identify your account and enable saved features within the Platform.

3.    Information We Collect
3.1 Information You Provide
•    Account identifier and email address provided by Apple
•    Optional profile information you choose to add such as age, gender, or nationality
•    User-generated content such as reviews, ratings, saved routes, and itineraries
•    Information you provide when contacting us for support
Providing optional information is entirely voluntary.
3.2 Information Collected Automatically
We may collect limited technical and usage data including:
•    Device type and operating system
•    App usage data such as features used and interactions
•    Crash reports and diagnostic data
•    Anonymous analytics data through tools such as Firebase Analytics
This data does not directly identify you.
3.3 Information from Third Parties
If you interact with third-party services linked from the Platform such as accommodation booking platforms, activity providers, or transport services, those services operate under their own privacy policies.
Backpacker Hero does not receive or store your payment details or booking confirmations from those services.

4.    How We Use Your Information
We use your information to:
•    Provide and operate the Platform
•    Enable saved routes, itineraries, and reviews
•    Personalise your experience
•    Improve app performance and reliability
•    Respond to enquiries and support requests
•    Comply with legal obligations
Backpacker Hero does not sell your personal data.

5.    Sharing Your Information
We may share data only when:
•    Required to operate the Platform using trusted service providers such as hosting, infrastructure, or analytics services
•    Required by law, regulation, or court order
•    Necessary to protect the security or integrity of the Platform
All service providers operate under confidentiality and data protection obligations.

6.    Data Storage & Security
Your data is stored securely using industry-standard security measures.
While we take reasonable steps to protect your information, no system can be guaranteed to be completely secure.

7.    Data Retention
We retain personal data only for as long as necessary to provide the Platform or meet legal or regulatory requirements.
You may request deletion of your account and associated data at any time.

8.    Your Rights
Depending on your location, you may have the right to:
•    Access your personal data
•    Request correction or deletion
•    Object to or restrict processing
•    Withdraw consent where applicable
To exercise these rights, contact us at support@backpackerhero.com.

9.    Cookies & Tracking Technologies
The Backpacker Hero mobile app does not use traditional browser cookies.
However, limited analytics and diagnostic tools may collect anonymised usage information to improve performance. This may include:
•    Firebase Analytics
•    Crash or diagnostic reporting tools

10.    Third-Party Links
The Platform may contain links to third-party websites or services including:
•    Travel booking platforms
•    Accommodation providers
•    Activity booking platforms
Backpacker Hero does not control these external services and is not responsible for their content, privacy practices, or terms.
When you leave the Platform, you should review the privacy policies of the relevant third-party service.

11.    Affiliate Links
Some links within the Platform may be affiliate links.
This means that if you click certain links and make a booking or purchase through third-party travel providers, Backpacker Hero may receive a small commission at no additional cost to you.
Affiliate partnerships help support the continued development and maintenance of the Platform.
When you click an external booking or activity link:
•    You will be redirected to a third-party website or application
•    Their own terms and privacy policies will apply

12.    Children’s Privacy
Backpacker Hero is not intended for users under the age of 16.
We do not knowingly collect personal data from children. If such data is identified it will be removed promptly.

13.    Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Platform after updates are published constitutes acceptance of the updated policy.

14.    Contact Us
If you have questions about this Privacy Policy, contact us at support@backpackerhero.com.